Re: bugs and bug tracking

From: Josh Berkus <josh(at)agliodbs(dot)com>
To: Alvaro Herrera <alvherre(at)2ndquadrant(dot)com>
Cc: Stephen Frost <sfrost(at)snowman(dot)net>, Tom Lane <tgl(at)sss(dot)pgh(dot)pa(dot)us>, Magnus Hagander <magnus(at)hagander(dot)net>, PostgreSQL-development <pgsql-hackers(at)postgresql(dot)org>
Subject: Re: bugs and bug tracking
Date: 2015-10-07 18:20:06
Message-ID: 56156256.9040606@agliodbs.com
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On 10/07/2015 11:05 AM, Alvaro Herrera wrote:
> Josh Berkus wrote:
>> On 10/07/2015 10:25 AM, Alvaro Herrera wrote:
>>> Hmm, I guess we could have the bug form add
>>> To: NNN(at)bugs(dot)postgresql(dot)org
>>> CC: pgsql-bugs(at)postgresql(dot)org
>>> as headers, which should work for most people (since we reply-all), Josh
>>> Berkus being the exception.
>>
>> Well, this will just give you more opportunities to ignore me.
>
> Currently, it just means I have to look harder for stuff you post -- I
> certainly do not ignore you.

I know, I'm just "Joshing" you.

> I worry that in the future it might mean
> your messages don't make it to the "bug threads", if we have such a
> thing. See my followup to Stephen,
> https://www.postgresql.org/message-id/20151007175841.GE4405%40alvherre.pgsql
> where some traffic was not present in the mailing list archives but it
> does appear in the bug report itself. I think we need to make it very
> hard for that to happen, and lack of CCs might become a problem.

As a serious response, "reply-all" is NOT the default for common GUI
mail clients (TB, Apple, Gmail, etc.), and I know on TB that it's not
even possible to make it the default (I miss Kmail). So a system which
depends on the user ... including outside bug reporters ... always
hitting "reply all" is going to have some issues.

--
Josh Berkus
PostgreSQL Experts Inc.
http://pgexperts.com

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