Re: Inquiry Regarding Professional Support Listing for Ukraine - InDevLab LLC

Hi Max,

The professional services listing page is only a listing, not an
endorsement of services[1]. Further, the PostgreSQL trademark policy[2]
prevents organizations from officially claiming endorsement from the
PostgreSQL community. Unfortunately, we can't provide this requested letter.

Thanks,

Jonathan

[1] https://www.postgresql.org/about/policies/services-and-hosting/
[2] https://www.postgresql.org/about/policies/trademarks/

On 9/17/25 7:34 AM, yashma77(at)outlook(dot)com wrote:
> Dear colleagues,
>
> My name is Max, and I am the head of operations at InDevLab LLC. Our
> company is proudly listed on the official PostgreSQL website as a
> professional support provider for Ukraine, as seen on this page:
> https://www.postgresql.org/support/professional_support/europe/
> <https://www.postgresql.org/support/professional_support/europe/>
>
> We are writing to you today with a formal request for assistance. One of
> our major clients in Ukraine is currently in the process of renewing
> their PostgreSQL support contract with us. According to their internal
> procurement policies, renewing a contract without a public tender
> requires justification that the supplier holds a unique position in the
> market.
>
> Our client has identified our status as the sole provider for Ukraine on
> the official postgresql.org website as a key argument for this
> justification. However, their administrative department requires a more
> formal document than a screenshot of the webpage.
>
> Therefore, we would be extremely grateful if you could provide us with a
> formal letter or an official email confirming a simple, verifiable
> fact: /that as of the current date, InDevLab LLC is the only company
> listed under the 'Ukraine' section on the Professional Support page of
> the postgresql.org website./
>
> We fully understand that the PostgreSQL Global Development Group does
> not issue formal certifications or act as a regulatory body. We are
> simply requesting a confirmation of the information that is already
> publicly available on your website, but in a format that our client can
> use for their internal administrative purposes.
>
> This documentation would be of immense help in securing the contract
> renewal and would further strengthen the position of PostgreSQL within a
> major Ukrainian enterprise.
>
> Thank you for your time and consideration of this important matter.
> Please let us know if you require any further information from our side.
>
> _____________
>
> Sincerely,
>
> Max Avksientiev
>
> Head of Operations
>
> InDevLab LLC
>
> https://indevlab.com/
>
> m(dot)avksientiev(at)indevlab(dot)com
>