Re: Joint user survey with EnterpriseDB?

This basically mirrors my sentiment. If we do surveys, it should be about
PostgreSQL improvement and feedback, not as a pre-sales lead generation
tool.

On Tue, Jun 30, 2009 at 11:52 AM, Simon Riggs <simon(at)2ndquadrant(dot)com> wrote:

>
> On Mon, 2009-06-29 at 15:11 -0700, Josh Berkus wrote:
>
> > So it sounds like, if we improve the questions and take the sales lead
> > stuff out, the community is fine with advertising the survey on
> > www.postgresql.org?
>
> What is special about this one company doing the survey? AFAICS,
> nothing, it's just another way to do marketing. I'm told that's fair
> game these days though. What I'm more concerned about is why PostgreSQL
> isn't discussing doing this itself.
>
> We (PostgreSL project) should be sending out an email one month after
> release of 8.4 to elicit structured feedback. This should be an integral
> part of the release process.
>
> The questions mentioned on sample are mostly sales related questions. We
> should be asking about a whole range of things that matter to PostgreSQL
> adoption, e.g. Did you find the installer easy to use? Did you continue
> to use PostgreSQL after the initial evaluation? then either What were
> the reasons why you chose to adopt PostgreSQL? or What were the reasons
> why you chose *not* to adopt PostgreSQL. etc - not just, how much money
> have you got and how much of it are you willing to give to me?
>
> We should compile list of questions, code up as SGML, allow time to
> translate questions into all of our supported languages by our
> translation team and then release survey when it is done. We can
> consider the survey to be part of the docs for each release.
>
> We can publish the anonymised dataset for people to analyze and discuss.
>
> --
> Simon Riggs www.2ndQuadrant.com
> PostgreSQL Training, Services and Support
>
>
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