Re: Technical Support

From: Semab Tariq <semab(dot)tariq(at)enterprisedb(dot)com>
To: daniel(at)yesql(dot)se
Cc: "Murphy, Kimberly R CTR TRANSCOM TCJ6 (USA)" <kimberly(dot)r(dot)murphy4(dot)ctr(at)mail(dot)mil>, "pgsql-bugs(at)lists(dot)postgresql(dot)org" <pgsql-bugs(at)lists(dot)postgresql(dot)org>
Subject: Re: Technical Support
Date: 2021-09-09 04:08:22
Message-ID: CABimMB7VM9aG_9WUx0mXGi9+_5q7TMCmAoovnyechwBT-C_a+Q@mail.gmail.com
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Hi Kimberly

On Wed, Sep 8, 2021 at 11:27 PM Daniel Gustafsson <daniel(at)yesql(dot)se> wrote:

> > On 8 Sep 2021, at 15:46, Murphy, Kimberly R CTR TRANSCOM TCJ6 (USA) <
> kimberly(dot)r(dot)murphy4(dot)ctr(at)mail(dot)mil> wrote:
> >
> > To whom it may concern,
> >
> > I am currently trying to upgrade PostgreSQL 9.4.9 to 9.6.22 and am
> running into issues.
> > I’m not sure who to contact or if you can please point me in the right
> direction to get technical support.
> > When installing, I receive an Error Box stating: “there was a problem
> running post-install step. Installation may not complete correctly. The
> database cluster initialization failed.”

Thanks for reaching out
Seems like some PostgreSQL initialization issue
For our better understanding of the problem can you please send over the
following details
1) Your operating system name and version
2) Installation log file(Can be found inside systems *tmp/temp* directory
i.e, *install-postgresql.log*)

> > Can you please assist?
>
> This list is for reporting bugs in Postgres, and not general questions.
> The
> appropriate list is pgsql-general:
>
> https://www.postgresql.org/list/pgsql-general/
>
> And if you are interested in contracting professional services to assist
> you
> there is a list on the website of companies providing this:
>
> https://www.postgresql.org/support/professional_support/
>
> --
> Daniel Gustafsson https://vmware.com/
>
>
>
>

--
Thanks & Regards,
Semab

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