Re: User Research Findings into PgAdmin

From: Dave Page <dpage(at)pgadmin(dot)org>
To: Raffi Holzer <rholzer(at)pivotal(dot)io>
Cc: pgadmin-hackers <pgadmin-hackers(at)postgresql(dot)org>, Shirley Wang <swang(at)pivotal(dot)io>, Robert Eckhardt <reckhardt(at)pivotal(dot)io>, Edgar Gonzalez <egonzalez(at)pivotal(dot)io>
Subject: Re: User Research Findings into PgAdmin
Date: 2017-01-25 09:25:15
Message-ID: CA+OCxoyQrbibO-UwCtLSz+4+_x61KK+1Ah8y_mE0VDdsj1DfPg@mail.gmail.com
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Hi

On Tue, Jan 24, 2017 at 9:42 PM, Raffi Holzer <rholzer(at)pivotal(dot)io> wrote:
> Hi,
> As part of a project to enable pgAdmin4 to work with Greenplum databases,
> we conducted user research into pgAdmin. We wanted to share those insights
> and potentially develop against them but first wanted to get feedback from
> the pgAdmin group. To that end we created the video below that summarizes
> our findings. Let us know what you think.
>
> https://youtu.be/BylcblYw8sU

That's very helpful, thank you. Can you please summarise your findings
in an email to the list so we can work with it within our normal
process?

I will note that whilst I agree some of the points raised need further
work in pgAdmin 4, some of them make little sense - most notably
Syntax Highlighting which we've had for ~17 years, and works
automatically, thus not requiring any kind of user discovery beyond
typing some SQL into the query tool. Auto-complete is another example
of a feature we've had for years, that is documented. I agree though
that there is scope for better discovery mechanisms there.

Some of the other comments highlighted made little to no sense to me,
for example the comment on column names @ ~3:03 and the comment on the
bottom left @ ~3:22 (this is a great example of why email is better
than a video :-) ).

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com
The Enterprise PostgreSQL Company

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