Re: Bug tracker tool we need

Robert Haas <robertmhaas(at)gmail(dot)com> writes:

> On Tue, Apr 17, 2012 at 1:47 AM, Magnus Hagander <magnus(at)hagander(dot)net> wrote:
>> That's probably one reason people aren't jumping on this. Because
>> there is no tracker out there that people actually *like*...
>
> I think this is a point worth serious thought.

I wonder why do people keep complaining how their bug tracker of choice
sucks, instead of doing something about that. I can see a few possible
factors:

a) people do like to complain, and it's easier than submitting
meaningful bug reports or feature requests, patches :-)

b) the developers don't listen to their users, which happens far too
often unfortunately

c) (I had yet another idea here, but I forgot what it was :-p)

d) a wild mix of the above

However, this doesn't imply existing tracker software cannot be improved
and more of that must be written from scratch (unless the code is
cryptic and/or is written, probably poorly, in some rarely used
programming language, and is unmaintainable.)

Also, the reasons outlined above do not pertain only to bug tracker
software somehow: any piece of software could suffer from that and I
believe many of us have seen it.

So maybe there's something fundamentally wrong with every existing bug
tracker (e.g. they don't fix bugs for you?) Well, just kidding. ;-)

--
Alex