Re: a bug report: pgAdmin4 only shows splashscreen, no UI, no error

From: McDonaldR <McDonaldR(at)angus(dot)gov(dot)uk>
To: Dave Page <dpage(at)pgadmin(dot)org>, Jaroslav Záruba <jaroslav(dot)zaruba(at)gmail(dot)com>
Cc: pgAdmin Support <pgadmin-support(at)postgresql(dot)org>
Subject: Re: a bug report: pgAdmin4 only shows splashscreen, no UI, no error
Date: 2017-06-15 09:20:20
Message-ID: 7CCEF44D1C42854999B19B1EB27281F6834D63CA@SR2ORBHQ2K803.angus.gov.uk
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Hi Dave,

Thanks for the link to the developer version.

I've been having the same issue with v1.4 and v1.5 and it was only v1.3 that worked. I've installed the v1.5 from the link below and it works. I still get an error message in the log although it doesn't seem to affect the application. I am running Windows 7 x64 Enterprise.

From C:\Users\username\AppData\Roaming\pgAdmin\pgadmin4.log

2017-06-15 09:45:05,003: ERROR pgadmin: Exception when checking for update
Traceback (most recent call last):
File "C:\Program Files (x86)\pgAdmin 4\v1\web\pgadmin\browser\__init__.py", line 454, in index
response = urlreq.urlopen(url, data, 5)
File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 429, in open
response = self._open(req, data)
File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 447, in _open
'_open', req)
File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 407, in _call_chain
result = func(*args)
File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 1241, in https_open
context=self._context)
File "C:/Program Files (x86)/pgAdmin 4/v1/venv\lib\urllib2.py", line 1198, in do_open
raise URLError(err)
URLError: <urlopen error Tunnel connection failed: 407 Proxy Authentication Required>

Looking forward to giving the new look pgAdmin4 a good going over.

Ross

-----Original Message-----
From: pgadmin-support-owner(at)postgresql(dot)org [mailto:pgadmin-support-owner(at)postgresql(dot)org] On Behalf Of Dave Page
Sent: 15 June 2017 08:50
To: Jaroslav Záruba
Cc: pgAdmin Support
Subject: Re: [pgadmin-support] a bug report: pgAdmin4 only shows splashscreen, no UI, no error

Hi

On Thu, Jun 15, 2017 at 8:31 AM, Jaroslav Záruba <jaroslav(dot)zaruba(at)gmail(dot)com> wrote:
> Hello
>
> I have installed the most recent version of pgAdmin4
> (https://ftp.postgresql.org/pub/pgadmin/pgadmin4/v1.5/windows/pgadmin4
> -1.5-x86.exe)
>
> Unfortunately the application does not start, or at least does not
> show any UI. I only see the semi-transparnet splash screen, and
> nothing happens at all. When I click the splashcreen it just
> disappears. I can still see the process in the task manager though,
> holding onto roughly 80-100megs of memory.
> Every new attempt to run the app creates a new process with new splash
> screen that does nothing.
> I get no (visible) error message, and I see nothing in the Event Viewer.
>
> I am running Windows 7 64bit, UAC is off, attached are my
> environmental variables.

That sounds like a known issue with certain configurations of Windows
+ proxy server. Please try the build at
https://developer.pgadmin.org/~dpage/pgadmin4-1.5-x86.exe.

--
Dave Page
Blog: http://pgsnake.blogspot.com
Twitter: @pgsnake

EnterpriseDB UK: http://www.enterprisedb.com The Enterprise PostgreSQL Company

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