Re: "1-Click" installer problems

From: Craig Ringer <craig(at)postnewspapers(dot)com(dot)au>
To: "Nikhil G(dot) Daddikar" <ngd(at)celoxis(dot)com>
Cc: pgsql-general(at)postgresql(dot)org
Subject: Re: "1-Click" installer problems
Date: 2010-04-02 04:43:29
Message-ID: 4BB575F1.2030603@postnewspapers.com.au
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On 1/04/2010 3:19 PM, Nikhil G. Daddikar wrote:
>
>
>
> On 01-04-2010 12:39, Thomas Kellerer wrote:
>> Nikhil G. Daddikar, 01.04.2010 08:04:
>>>
>>> In about 30 seconds I found the following unanswered threads relating to
>>> installation on Windows Vista. If anybody is interested I can find more.
>>
>> The problem with this kind of statistics is that you will only find
>> people who complain, you'll never find people who do not complain
>> because they have no problems. Actually that's true for all internet
>> forums or mailing lists: you'll seldomly find people posting something
>> like "Hey everything works fine, I had no problems".
>
> I agree... but they are still unanswered. And what else can I do. I am
> facing problems on multiple computers, my customers are facing problems
> as well. NOBODY till date has managed to install 8.4 on Vista using the
> 1-click installer and EVERYBODY has managed to install the 8.3 installer
> (from postgresql.org) on Vista. DOES THIS COUNT AS A VALID STATISTIC?
> And yes, i have tried installing it in C:\Postgresql as well.
> Interesting to note that 8.3 installer from postgresql.org installs
> perfectly in 'C:\Program Files' even on Vista. No use blaming Windows
> all the time. It is the installer that is buggy.

Yet I can install 8.4 from the one-click on my Vista box with no issues.

So - what makes your systems different? Let's figure this out and fix
it. I'm going to provide a profile of my machine's configuration. Please
compare it with yours, focusing on common points across the machines
you've seen issues with.

OTHER PEOPLE, PLEASE CHIME IN WITH SIMILAR DETAILS. (Perhaps we need a
trouble-shooting data collector app. Hmm. I might be up to that...)

My Vista machine runs build 6002 (Service Pack 2) according to winver.exe .

I log in as an Administrator-enabled user, but have UAC turned on. This
means that in fact I'm using non-admin rights unless/until I accept a
UAC prompt.

For a virus scanner, it has Microsoft Security Essentials installed, but
real-time protection is turned off. There is no resident anti-spyware
software. It does not have 3rd-party desktop search installed.

It's never had 8.3 installed, by msi or oneclick. (When you provide
this, make sure to mention if/how you uninstalled 8.3 before installing
8.4, whether you removed the postgres user account, etc).

A running process list from Process Explorer is attached.

When I launch winver.exe there are no non-Microsoft DLLs loaded
according to Process Explorer. (View, Show lower pane, DLLs). So there's
nothing hooking into every process launched on the machine.

Please follow up with equivalent details on your systems. Meanwhile I'm
going to uninstall 8.4 and reinstall it. If that works I'll delete the
user account and all registry entries, install 8.3 .msi, uninstall that,
and then install 8.4. See what might be going on.

--
Craig Ringer

Attachment Content-Type Size
Procexp.txt text/plain 4.3 KB

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