Re: [GENERAL] Community account

Rainer Bauer wrote:
> Hello,
>
> I signed up a couple of months ago but never received the confirmation email.
>
> If I try to create a new account with the same email address, but a different
> handle it is denied with this error message: "A user with that email already
> exists".
>
> When I click on the 'lost password' link and enter my email address nothing
> happens, i.e. no email arrives. In fact I never received *any* email from the
> community registration.
>
> How should I proceed? Is there someone I can contact directly regarding this
> matter?

Hi!

This belongs on pgslq-www, not -general - let's move it over there.

I've looked through our logs and it seems we are the victims of your
antispam system. I assume you are trying to register as
inquiry(at)munnin(dot)com? That's the only email I see us trying to deliver to
in that domain. What I have for that one is:

Apr 18 09:34:30 wwwmaster sendmail[68907]: n3I9YOYN068904:
to=<inquiry(at)munnin(dot)com>, ctladdr=<www(at)wwwmaster(dot)postgresql(dot)org> (80/80),
delay=00:00:06, xdelay=00:00:06, mailer=esmtp, pri=30647,
relay=mailin.dcpserver.de. [80.252.97.204], dsn=4.3.0, stat=Deferred:
451-AF-Greylist: Sender Domain has no MX

repeated a couple of times, up to:

Apr 19 03:06:56 wwwmaster sendmail[4515]: n3I9YOYN068904:
to=<inquiry(at)munnin(dot)com>, ctladdr=<www(at)wwwmaster(dot)postgresql(dot)org> (80/80),
delay=17:32:32, xdelay=00:00:12, mailer=esmtp, pri=120647,
relay=mailin3.dcpserver.de. [80.252.97.102], dsn=4.3.0, stat=Deferred:
451-AF-Greylist: Sender Domain has no MX

So we are trying to deliver this to your domain, but appear to be
repeatedly graylisted by the different MX machines. And when we try
again, we're put back on the graylist again.

We are trying to send from @wwwmaster.postgresql.org, which doesn't have
an MX record, that's true. This is because it's an A record, which means
it doesn't *need* an MX. So it appears your mailserver is misconfigured
in this regard.

You need to have the email system give us at least a chance to get off
the graylist :-) Or you need to whitelist the wwwmaster.postgresql.org
domain.

//Magnus