Re: BugTracker (Was: Re: 8.2 features status)

From: Martijn van Oosterhout <kleptog(at)svana(dot)org>
To: Peter Eisentraut <peter_e(at)gmx(dot)net>
Cc: Robert Treat <xzilla(at)users(dot)sourceforge(dot)net>, pgsql-hackers(at)postgresql(dot)org, Tom Lane <tgl(at)sss(dot)pgh(dot)pa(dot)us>, "Jim C(dot) Nasby" <jnasby(at)pervasive(dot)com>, Kenneth Marshall <ktm(at)is(dot)rice(dot)edu>, "Marc G(dot) Fournier" <scrappy(at)postgresql(dot)org>, Alvaro Herrera <alvherre(at)commandprompt(dot)com>, "Joshua D(dot) Drake" <jd(at)commandprompt(dot)com>, Mark Kirkwood <markir(at)paradise(dot)net(dot)nz>, Bruce Momjian <bruce(at)momjian(dot)us>
Subject: Re: BugTracker (Was: Re: 8.2 features status)
Date: 2006-08-16 12:40:22
Message-ID: 20060816124022.GA28111@svana.org
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On Wed, Aug 16, 2006 at 02:28:53PM +0200, Peter Eisentraut wrote:
> Am Mittwoch, 16. August 2006 14:10 schrieb Robert Treat:
> > I'm not sure I follow this, since currently anyone can email the bugs list
> > or use the bugs -> email form from the website. Are you looking to
> > increase the barrier for bug reporting?
>
> Only a small fraction of the new posts on pgsql-bugs are actually bugs. Most
> are confused or misdirected users. I don't want to raise that barrier. But
> I want a higher barrier before something is recorded in the bug tracking
> system.

Well, you need to get some agreement on what the bug tracker is for. Is
it:

a) a front-end to deal with complaints and bugs people have. Is it
something you expect end users to look at? This is how Debian uses its
bug-tracker, to make sure issues people bring up don't get lost. You
can always close the bug if it isn't a real bug.

Or:

b) a private bug database only used by -hackers to track known
outstanding bugs and patches.

If you want the latter, the approach would be to keep pgsql-bugs and
when a real issue comes up, bounce it to the bug tracker. Any
subsequent email discussion should then get logged in the bug report.

Have a nice day,
--
Martijn van Oosterhout <kleptog(at)svana(dot)org> http://svana.org/kleptog/
> From each according to his ability. To each according to his ability to litigate.

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