Re: BugTracker (Was: Re: 8.2 features status)

From: Josh Berkus <josh(at)agliodbs(dot)com>
To: pgsql-hackers(at)postgresql(dot)org
Cc: Tom Lane <tgl(at)sss(dot)pgh(dot)pa(dot)us>, "Jim C(dot) Nasby" <jnasby(at)pervasive(dot)com>, Kenneth Marshall <ktm(at)is(dot)rice(dot)edu>, "Marc G(dot) Fournier" <scrappy(at)postgresql(dot)org>, Alvaro Herrera <alvherre(at)commandprompt(dot)com>, "Joshua D(dot) Drake" <jd(at)commandprompt(dot)com>, Mark Kirkwood <markir(at)paradise(dot)net(dot)nz>, Robert Treat <xzilla(at)users(dot)sourceforge(dot)net>, Bruce Momjian <bruce(at)momjian(dot)us>
Subject: Re: BugTracker (Was: Re: 8.2 features status)
Date: 2006-08-16 05:43:12
Message-ID: 200608152243.12801.josh@agliodbs.com
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Tom,

> These days I doubt there's anyone around the project who refuses to use
> a web browser at all. However, I still personally find it much more
> convenient to read and respond to mailing-list postings than to have to
> go and visit random web pages to find out if there's something I need to
> know about. So my current take on this would be that the bug tracker
> would have to have a reasonable "output" email capability, but I'd not
> necessarily insist on being able to "input" to it by mail. Red Hat's
> present bugzilla system could be described that way --- and while I
> can't say I'm in love with it, I can deal with it.

Actually, if that's the only objection it's solved. RT will now allow you to
create, comment on, modify, and close bugs by e-mail. And the RT team would
be thrilled to have us using it, in theory enough to provide some setup help.
There's one thing that RT doesn't do by e-mail (can't remember offhand) but
that's a TODO for them so it should be fixed soon.

So, if the only real requirement for a bug tracker is that we can handle it
100% by e-mail, and integrate it with the pgsql-bugs list, that is possible.

--
Josh Berkus
PostgreSQL @ Sun
San Francisco

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