Re: EnterpriseDB

From: Sachin Srivastava <sachin(dot)srivastava(at)enterprisedb(dot)com>
To: Bill P(dot) <maxarbos(at)yahoo(dot)com>
Cc: Mladen Gogala <mladen(dot)gogala(at)vmsinfo(dot)com>, Michael Gould <mgould(at)intermodalsoftwaresolutions(dot)net>, "pgsql-novice(at)postgresql(dot)org" <pgsql-novice(at)postgresql(dot)org>
Subject: Re: EnterpriseDB
Date: 2011-01-04 06:24:04
Message-ID: DC805D76-BC57-4086-A6B8-640D958FB5E3@enterprisedb.com
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Hi Bill,

I have forwarded your issue to our website team, and they are looking into it. You will surely hear from us again regarding the same.

On Jan 4, 2011, at 12:43 AM, Bill P. wrote:

> Hi Sachin,
>
> This is what I sent to the folks over at your company.
> Thanks.
>
> ...........
>
> When I tried to add a new topic weeks ago, i was repeatedly forwarded back to the login screen on your website (enterpriedb.com/sign-in). Once or twice I was able to get to the new topic screen as I am now, but again, when i hit submit to post the new topic, it forwards me to your 'sign-in' screen BUT...this time I am noticing that from the standard sign-in to add a new topic and where you actually post it, the protocol is HTTP vs. HTTPS, so you end up needing to sign in twice.
>
> BUT.......
>
> even when I do this, I now get this error after adding my username and password again on the HTTPS portion:
>
>
> Information
>
> An error has occurred.
>
> For detailed error information, please see the HTML source code, and contact the forum Administrator.
>
> java.lang.ClassCastException
>
> Forum Index
>
> Aside from the markup to generate this html page, this is the only code at the top of the source:
>
> <!-- BEGIN ERROR STACK TRACE
> java.lang.ClassCastException
>
> URL is: /jforum.page?null
> END ERROR STACK TRACE-->
>
> This is on OSX 10.6 on FF 3.6
>
>
>
>
>
> From: Sachin Srivastava <sachin(dot)srivastava(at)enterprisedb(dot)com>
> To: Bill P. <maxarbos(at)yahoo(dot)com>
> Cc: Mladen Gogala <mladen(dot)gogala(at)vmsinfo(dot)com>; Michael Gould <mgould(at)intermodalsoftwaresolutions(dot)net>; "pgsql-novice(at)postgresql(dot)org" <pgsql-novice(at)postgresql(dot)org>
> Sent: Mon, January 3, 2011 11:04:14 AM
> Subject: Re: [NOVICE] EnterpriseDB
>
> Bill,
>
> Yes, you should be able to post on the EnterpriseDB Forums even without a paid contract. Though in this case, it seems you are unable to do so. Can you please tell us, what exact error you are getting while posting the question on the forums.
>
> Sorry for the inconvenience caused to you.
>
> On Jan 3, 2011, at 8:19 PM, Bill P. wrote:
>
>> The holidays are what I was thinking, but I have been trying to get this resolved since November...so even with them, I would think there would be some sort of resolution by now.
>>
>> Are any of you able to post on the enterprisedb forums without a paid contract?
>>
>> Thanks.
>>
>> From: Mladen Gogala <mladen(dot)gogala(at)vmsinfo(dot)com>
>> To: Michael Gould <mgould(at)intermodalsoftwaresolutions(dot)net>
>> Cc: Bill P. <maxarbos(at)yahoo(dot)com>; "pgsql-novice(at)postgresql(dot)org" <pgsql-novice(at)postgresql(dot)org>
>> Sent: Thu, December 30, 2010 11:28:24 AM
>> Subject: Re: [NOVICE] EnterpriseDB
>>
>> Michael Gould wrote:
>> >
>> > Bill,
>> >
>> > It probably has to do with the holidays. They have always been responsive when I've called. That being said, several of their top developers are available on this forum.
>> > Best Regards
>> >
>> > Michael Gould
>> >
>> My experience has been the same. They have answered some of my technical questions, despite the fact that the company that I work for uses just the public domain version of PostgreSQL, not the advanced server. It seems to me that they are helpful above and beyond the call of duty.
>>
>> --
>> Mladen Gogala Sr. Oracle DBA
>> 1500 Broadway
>> New York, NY 10036
>> (212) 329-5251
>> http://www.vmsinfo.com The Leader in Integrated Media Intelligence Solutions
>>
>>
>>
>>
>> -- Sent via pgsql-novice mailing list (pgsql-novice(at)postgresql(dot)org)
>> To make changes to your subscription:
>> http://www.postgresql.org/mailpref/pgsql-novice
>>
>>
>
> --
> Regards,
> Sachin Srivastava
> EnterpriseDB, the Enterprise PostgreSQL company.
>
>
>

--
Regards,
Sachin Srivastava
EnterpriseDB, the Enterprise PostgreSQL company.

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