Re: PLEASE HELP!

Thank you very much!

I will try this when I get home from work today. I will let you know.

Thank you!
Kellen

On Wed, Jul 17, 2019 at 12:41 AM Fahar Abbas <fahar(dot)abbas(at)enterprisedb(dot)com>
wrote:

> Hello Mary!
>
> I am not able to reproduce this issue on Windows 64.
>
> Following Artical might be helpful for you:
> https://community.perforce.com/s/article/680
>
> Steps you need to follow:
> ---------
> 1. Uninstall PostgreSQL
> 2. Stop postgresql-x64-11 service from Administatrive tools and services
> 3. After uninstallation if postgresql, go into regedit and delete registry
> entry for
> Computer\HKEY_LOCAL_MACHINE\SOFTWARE\PostgreSQL\Services\postgresql-x64-11
> 4. restart your windows system.
> 5. remove data folder C:\Program Files\PostgreSQL\11\data
> 6. Re-try to install the postgresql
> 7. If you are still facing error then share uninstall-postgresql.log file
> under C:\Users\ADMINI~1\AppData\Local\Temp
>
> Kind Regards
>
>
> On Wed, Jul 17, 2019 at 6:03 AM Mary Kellen Park <
> marykellen(dot)park(at)gmail(dot)com> wrote:
>
>> Hello,
>>
>> I downloaded postgresql and when downloading at the end I got the
>> following error message: "problem running post-install step. installation
>> may not complete correctly. The database cluster initialization failed."
>>
>> It looks like it download and it opens on my browser, but I can't do
>> anything. I am already over a week behind in school and this is horrible! I
>> have un-installed and re-installed over 50 times. I have tried as admin,
>> but when I get the following errors:
>> [image: errorunistall.png]
>> [image: Annotation 2019-07-11 141332.png]
>> [image: Annotation 2019-07-11 141523.png]
>> [image: Annotation 2019-07-11 141544.png]
>>
>> I looked everywhere on my computer and it looks like the only thing left
>> behind is the folder, so I delete the folder before trying to re-install.
>>
>> I have tried re-installing with a different password, but when I finish
>> downloading, I still get the same error, and it finishes downloading and
>> when I sign in it still wants me to use my original password. Seeming as
>> though it really isn't un-installing fully. I have even cleared my browser
>> data, and still has the same issue.
>>
>> I have looked online and it seems like some people had this issue years
>> ago, but all the help they had didn't work for me.
>>
>> Please help me. I am so beyond frustrated at this point.
>>
>> Sincerely,
>> Kellen Park
>> (847) 345-1983
>>
>
>
> --
> Fahar Abbas
> QMG
> EnterpriseDB Corporation
> Phone Office: +92-51-835-8874
> Phone Direct: +92-51-8466803
> Mobile: +92-333-5409707
> Skype ID: *live:fahar.abbas*
> Website: www.enterprisedb.com
>

--
Sincerely,

Mary Kellen Park

(847) 345-1983