Re: Poor Yum User Download Experience

From: Magnus Hagander <magnus(at)hagander(dot)net>
To: Bruce Momjian <bruce(at)momjian(dot)us>
Cc: PostgreSQL www <pgsql-www(at)postgresql(dot)org>, "Joshua D(dot) Drake" <jd(at)commandprompt(dot)com>
Subject: Re: Poor Yum User Download Experience
Date: 2010-06-30 08:00:09
Message-ID: AANLkTikJwXQHAVkIgG3i_IT2hXgRq_QGkSm9aW20uUzU@mail.gmail.com
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I've certainly had reports from actual download users, and passed
those along. I think I've done it in private email to JD, so I'm just
confirming here that yes, we've seen those complaints from actual
users.

//Magnus

On Wed, Jun 30, 2010 at 04:15, Bruce Momjian <bruce(at)momjian(dot)us> wrote:
>
> FYI, all the problems I reported below still exist.  However, I am
> wondering how much I, as a community member, am supposed to care about
> user download experience that is not controlled by the community, so I
> am going to wait for actual download users to complain.
>
> ---------------------------------------------------------------------------
>
> Bruce Momjian wrote:
>> As part of the mistaken debug/assert 8.4.4 RPM build, I started looking
>> at the user experience of downloading these packages, and found the
>> experience to be very poor.
>>
>> >From our download page, http://www.postgresql.org/download/linux#yum, I
>> clicked on "PostgreSQL Yum repository".
>>
>> That points to a moved link that tells you to go to:
>>
>>       https://public.commandprompt.com/projects/pgcore/wiki
>>
>> On that page, under "Configure Yum", you are supposed to click on "1.
>> Yum", which didn't seem obvious to me.
>>
>> Then, once there, you see:
>>
>>       Letter P
>>
>>       Packages beginning with letter "P".
>>
>>           * pgdg-centos - PostgreSQL 9.0.X PGDG RPMs for CentOS - Yum Repository Configuration
>>           * pgdg-fedora - PostgreSQL 9.0.X PGDG RPMs for Fedora - Yum Repository Configuration
>>           * pgdg-redhat - PostgreSQL 9.0.X PGDG RPMs for RHEL - Yum Repository Configuration
>>
>> What kind of title is "Letter P"?  And all these downloads are marked as
>> 9.0.X.
>>
>> Then, once you click on one, it seems fine, though has improved since
>> yesterday after I complained to Josh Drake about a directory listing
>> that was confusing.
>>
>> Back on the Yum download page there is a "Direct Download" section,
>> which points to:
>>
>>       https://public.commandprompt.com/projects/pgcore/wiki/Direct_download
>>
>> which shows:
>>
>>       8.4 - New release. Test before you upgrade.
>>
>> Which obviously is inaccurate because 8.4 has been out for many months now.
>>
>> The bottom line is that almost every page shows a laziness and
>> sloppiness that makes the community look bad.  Contrast this with
>> Devrim's RPM repository, which is easy to understand:
>>
>>       http://yum.pgrpms.org/
>>
>> Are there any other off-site download experiences as bad as the Yum one
>> we link to now?
>>
>> --
>>   Bruce Momjian  <bruce(at)momjian(dot)us>        http://momjian.us
>>   EnterpriseDB                             http://enterprisedb.com
>>
>>   + None of us is going to be here forever. +
>>
>> --
>> Sent via pgsql-www mailing list (pgsql-www(at)postgresql(dot)org)
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>
> --
>  Bruce Momjian  <bruce(at)momjian(dot)us>        http://momjian.us
>  EnterpriseDB                             http://enterprisedb.com
>

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