Re: bugs and bug tracking

From: "Joshua D(dot) Drake" <jd(at)commandprompt(dot)com>
To: Josh Berkus <josh(at)agliodbs(dot)com>, pgsql-hackers(at)postgresql(dot)org
Subject: Re: bugs and bug tracking
Date: 2015-10-06 18:17:52
Message-ID: 56141050.2010004@commandprompt.com
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On 10/06/2015 10:57 AM, Josh Berkus wrote:
> On 10/06/2015 10:17 AM, Bruce Momjian wrote:

> This is kind of like CVS. We didn't upgrade so Subversion, becuase we
> said "we already have a user-friendly interface to CVS, called Marc."
> We only moved to git when it could provide us with solid advantages.

This is a very good point.

>
> I believe the same thing is happening here. The inefficiency of the old
> system (Bruce's mailbox) is becoming higher than the inefficiency of a
> new, hypothetical system.

As one of the longest running contributors to this community, I didn't
even know that is where bugs went. How I didn't know this, I have no idea :P

>> Second, we have a mix of user reports. Some bug reports are not bugs
>> and must be reclassified. In other cases, uses ask questions via
>> non-tracked communicate channels, e.g. pgsql-general, but they are
>> really bugs. So, to do this right, we need a way of marking tracked
>> bugs as not bugs, and a way of adding bugs that were reported in a
>> non-tracked manner.
>
> Yeah, I was wondering about that.

Right, that is why I am trying to push us toward an "issue" tracker not
a bug tracker. A bug tracker explicitly limits the purpose of something
that may otherwise be a huge boon to this community.

>
> Speaking of which ... this project is rich in skilled users who are
> involved in the community but don't code. Bug triage is exactly the
> kind of thing very part-time community supporters can do, if we make it
> easy for them to do.

That is an understatement. There is a huge pool of non-hackers that can
help contribute to this sort of thing.

JD

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