Re: "1-Click" installer problems

From: "Nikhil G(dot) Daddikar" <ngd(at)celoxis(dot)com>
To: pgsql-general(at)postgresql(dot)org
Subject: Re: "1-Click" installer problems
Date: 2010-04-01 05:47:24
Message-ID: 4BB4336C.4080102@celoxis.com
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Folks,

Here is my original ticket. It has the screen shot as well as the logs.
Like many other threads on this forum it remains unresolved.

http://forums.enterprisedb.com/posts/list/2235.page

If you want to know the number of people who complain about this
one-click installer, just search that forum. The reason I posted in this
general news group is to make other people aware of the problems that
are being encountered.

And I am not the kind of person who will complain without reasons. I
have spent at least 3 man days trying to install the one-click installer
on multiple Vista machines and every time without success... trying to
find out the problem so that I could post the solution to the forum. I
have been using PG since the last 10 years and we think we do a pretty
good job of it. We have successfully converted people from SQL Server
and Oracle to PG and I think that in itself qualifies as some kind of
"giving back" to PG.

I don't like Windows and I don't like Linux and I don't like Mac. But
they are reality and in my opinion we need to live with it. If PG will
not support Windows Vista or 7, then it should simply say so and I will
keep my mouth shut.... like I did before 8.0. But to move from something
that works i.e PG 8.3 win32 binary to something that doesn't i.e the
1Click installer and then claiming that Windows sucks doesn't go down
well with me. I appreciate the volunteers that have made the database
and the installer till now.

What I would like from EDB is a list of instructions on how to install
it on Vista or Windows 7. I've asked this in the forum but I have not
received any response. Is this too much to ask?

-Nikhil

PS: It is the users that make or break the software not its developers.
So please think twice before asking users to go to hell. Other users
might think it will be their turn to hear this some day.

On 01-04-2010 09:41, Craig Ringer wrote:
> Joshua D. Drake wrote:
>
>
>> If EDB was failing for a long time, we would hear a lot more about it.
>> They host the most downloaded installer .Org has.
>>
> True. And sorry for grumping.
>
> I've had the misfortune to maintain a win32 installer (in my own time)
> before, so this is a bit of a hot button. Sure, it works on every system
> I have access to without issues, but because your FarkWare 4000 Super
> Privacy Nuker ZX software breaks everything that tries to set file
> system permissions, the installer's clearly defective. Argh.
>
> I still shouldn't let it get to me. My apologies to Nikhil.
>
> In any case, while I the EDB installer works extremely well for the
> clear majority, like anything it could use improvement, and detailed
> constructive feedback on what exactly needs improvement can only be a
> good thing. It's the *detailed* bit that needs work right now, though...
>
> ( For example, people _do_ get confused by its handling of the postgres
> service account, especially during reinstall, and it'd be interesting to
> see if there were other approaches taken by other software that avoided
> needing to involve the user in working with the postgres service account
> password directly. )
>
> --
> Craig Ringer
>
>

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