Re: bugs that have not been replied-to on list

On 2010-04-10, Stefan Kaltenbrunner <stefan(at)kaltenbrunner(dot)cc> wrote:
> Craig Ringer wrote:
>> Dave Page wrote:
>>
>>> This basically indicates that we need an issue tracker. There, look -
>>> now see what you made me do :-(
>>
>> Please?!?
>>
>> I wonder, if EDB just went ahead and set one up, would people start
>> using it? I've been tempted to do it myself, but I'm not confident I can
>> handle the bandwidth/hosting for a decent tracker with upload capability
>> etc.
>>
>> Or just use Launchpad. It's actually pretty good, and very accessible,
>> plus many people already have logins.
>>
>> I know people are worried it'll just become full of many ignored,
>> dupliate or useless reports, but that's what -bugs is anyway; it's just
>> less visibly so. Dups and non-bugs are easily closed by the same folks
>> who're active on -bugs triaging here.
>
> the problem is not setting one up (in fact we had multiple serious
> attempts at that) but more of how it should interact with the lists,
> what tool we should use and "do we even want one". There are tons of
> discussions on that very topic in the archives (and also in the wiki).

you could set the Bug tracking system to CC every report to the list
and possibly have the list refuse posts that are replies to these
autoposts so that responses must go through the BTS. alternately you
could possibly set something up so that responses also go into bug
report on the BTS.

On the down side Bugzilla (the only BTS I've any familiarity with) does
produce quite a lot of administrative noise in its email,