It probably has to do with the holidays. They have always been responsive
when I've called. That being said, several of their top developers are
available on this forum.
"Bill P." <maxarbos(at)yahoo(dot)com> wrote:
>Has anyone had any experience dealing with EnterpriseDB?
>I have a few calls into them and a few unanswered emails concerning some
>issues and questions I have.
>We are looking to convert our mysql applications to postgres, but concerned
>about the level of support they are going to provide when simple questions
>such as the ones i have asked go unanswered.
>I dont expect tech support on the free versions we are trying out, but a
>question such as: 'do i have to have a paid support contract to post
>questions on their forums' should be easy enough to follow through. After a
>few weeks...yes, weeks... i have gotten a short answer of 'no you dont need
>a paid contract to post in the forums', but no answer to why *I* cannot. I
>can log in, sometimes get to the post new topic screen, but when i hit
>'submit' it fails.
>i have given them step by step of what I am doing, but still no answer as
>to what is going on.
>These may seem trivial, but when I am pushing to convert to a new db
>system, I should be comfortable knowing the level of support I can expect
Michael Gould, Managing Partner
Intermodal Software Solutions, LLC
In response to
pgsql-novice by date
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|Subject: Re: EnterpriseDB|
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