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Re: Getting a bug tracker for the Postgres project

From: Magnus Hagander <magnus(at)hagander(dot)net>
To: Greg Stark <gsstark(at)mit(dot)edu>
Cc: Joe Abbate <jma(at)freedomcircle(dot)com>, Stefan Kaltenbrunner <stefan(at)kaltenbrunner(dot)cc>, pgsql-hackers(at)postgresql(dot)org
Subject: Re: Getting a bug tracker for the Postgres project
Date: 2011-05-30 12:45:23
Message-ID: BANLkTinyR7=LBnJcJi3XfTQzRk6EKV=7zg@mail.gmail.com (view raw or flat)
Thread:
Lists: pgsql-hackers
On Mon, May 30, 2011 at 04:26, Greg Stark <gsstark(at)mit(dot)edu> wrote:
> On Sun, May 29, 2011 at 3:36 PM, Joe Abbate <jma(at)freedomcircle(dot)com> wrote:
>>  Anyone interested in the tracker, please visit
>> http://wiki.postgresql.org/wiki/TrackerDiscussion and add your
>> feedback/input.
>
> I think this illustrates exactly what we *don't* want to happen with a
> bug tracker. We want the discussion to stay *here* not on some other
> medium accessible only through the web and editable only through a web
> interface....

+<as high number as my quota currently goes>

It's fine that a bug tracker *tracks* bugs. It should not control
them. That's not how this community currently works, and a lot of
people have said that's how they want it to stay (at least for now).


> Also your summary seems to have missed the point on the "has email
> interface" requirement. The table of features you listed has just
> "Creation of bugs via mail interface" as the only feature that is
> accessible from email.
>
> I'm not sure what Robert meant but I suspect he meant what I would
> want which is the ability to add comments, close bugs, set other
> properties, etc. By email. My biggest gripe about bugzilla was that it
> sent you an email with updates to the bug but you couldn't respond to
> that email.

I agree with these too :-)

It's also missing what I believe is a very important requirement - it
needs to have an extensive, and fully supported, API. So that we can
easily make it work together with our other services.


> My ideal bug tracker is the debian one which basically stays out of
> your way and lets you cc any message to a specific bug at
> nnnn(at)bugs(dot)debian(dot)org which archives that message in the bug and sends
> it to anyone listening to the bug. And you can have control commands
> to close it or edit it -- basically making all our existing "that's
> not a bug bleah bleah" messages into "close nnn; that's not a bug
> bleah bleah" messages.

No direct experience with the debian tracker, but I agree that being
able to do all those things from mail is very important. If it *also*
provides a way to do this from the web, that's even better.

-- 
 Magnus Hagander
 Me: http://www.hagander.net/
 Work: http://www.redpill-linpro.com/

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