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Re: BUG #4999: select 'a' < 'A' is true, but should be false . . .

From: Robert Haas <robertmhaas(at)gmail(dot)com>
To: Greg Stark <gsstark(at)mit(dot)edu>
Cc: Alvaro Herrera <alvherre(at)commandprompt(dot)com>, ceccareb(at)talusmusic(dot)com, Peter Eisentraut <peter_e(at)gmx(dot)net>, Brian Ceccarelli <ceccareb(at)talussoftware(dot)com>, pgsql-bugs(at)postgresql(dot)org
Subject: Re: BUG #4999: select 'a' < 'A' is true, but should be false . . .
Date: 2009-08-24 20:09:58
Message-ID: 603c8f070908241309k659a9fb6gcc31c554f032832b@mail.gmail.com (view raw or flat)
Thread:
Lists: pgsql-bugs
On Mon, Aug 24, 2009 at 3:10 PM, Greg Stark<gsstark(at)mit(dot)edu> wrote:
> On Mon, Aug 24, 2009 at 8:03 PM, Alvaro
> Herrera<alvherre(at)commandprompt(dot)com> wrote:
>> Personally I still think debbugs would suit us perfectly, but 1. I don't
>> have time to handle it, 2. nobody else believes this, 3. the debbugs
>> developers are not very interested in helping us use it.
>
> I've been shouting about debbugs forever too.
>
> It's completely email based so we could just treat it as a mailing
> list without having to go visit a web interface to stay up to date. We
> could add CVS/whatever hooks so whenever a commit message says it
> closes a bug it gets closed automatically.  Effectively it would
> require no operational changes for developers who would just
> participate on a mailing list and commit changes like usual.
>
> It also has a web interface so you can go see the history to see the
> pending bugs to work on and their history of course. But that's not
> how we're accustomed to working and I fear anything like bugzilla
> would require dedicated bug-wranglers like Bruce to keep the
> connection between the email discussion and the bug tracker going
> because the developers would ignore the web site and the bug reporters
> would be unaware of any mailing list discussion.

Well, I think we're dropping a lot of the bugs early in the process,
before they even get a response.  Of course, a lot of the reason for
that is because many of the "bugs" are actually usage questions, user
error, completely lacking in relevant detail, problems with products
other than Postgres, and/or feature requests dressed up as bugs to
make us feel guilty about them.  It seems to me based on my short
tenure reading this mailing list that when someone provides a
reproducible test case of Postgres verifiably DTWT it usually attracts
plenty of attention and gets dealt with relatively quickly, usually
with a friendly "thanks for the report!".

There's nothing technological that prevents someone from quickly
finding a list of the bugs that haven't gotten a response at all, as
evidenced by the fact that I just did it upthread in less than 5
minutes going back to bug ~4900.  The details of how to reproduce this
are left as an exercise to the student (hint: threaded mail reader).
Finding the bugs that were discussed but not resolved is harder, but
probably a lot less worthwhile.  A lot of those are exchanges of the
form:

Report: your product has a huge problem that would affect nearly every user
Response: uh, we doubt it, because we'd've noticed that.  can you
provide a test case?
<still waiting>

I think there's definitely room for some better bug wrangling, but
given the number of garbage bugs, the effort/reward ratio is likely to
be pretty high.

...Robert

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Next:From: Tom LaneDate: 2009-08-24 20:30:09
Subject: Re: BUG #4999: select 'a' < 'A' is true, but should be false . . .
Previous:From: Greg StarkDate: 2009-08-24 19:10:36
Subject: Re: BUG #4999: select 'a' < 'A' is true, but should be false . . .

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