Re: Open Source CRM - Options?

Mark Neely wrote:

>Hi,
>
>I am working with a client (a media company) that is re-developing its
>web publishing system.
>
>I've already shortlisted potential CMS systems (including several open-
>source options, such as Drupal and Joomla).
>
>The brief requires a site that has sophisticated profiling capability,
>particularly with respect to the ability to 'personalise' the site;
>that is, recognise certain user preferences, and (where possible)
>target content to individual user interests etc.
>
>I am looking for examples of open-source CRM (or similar platforms)
>used for this kind of profiling/personalisation, and would appreciate
>any pointers readers of this newsgroup might be able to offer.
>
>
>

Hi,
And what about RT (Request Tracker - http://bestpractical.com/rt/)
.
AFAIK it is free and open-source, uses Postgres and is easy to setup.

Regards,
Kaloyan Iliev

>Please reply directly to me at mark(dot)neely(at)gmail(dot)com
>
>Regards,
>
>Mark
>
>
>