From: | Magnus Hagander <magnus(at)hagander(dot)net> |
---|---|
To: | Michael Glaesemann <grzm(at)seespotcode(dot)net> |
Cc: | pgsql-www(at)postgresql(dot)org |
Subject: | Re: Bug report prelude |
Date: | 2007-09-12 18:50:58 |
Message-ID: | 46E83512.1070001@hagander.net |
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Thread: | |
Lists: | pgsql-www |
Michael Glaesemann wrote:
> Hi!
>
> I've only recently subscribed to the bugs mailing list, but I've noticed
> that a fairly high percentage of submissions are not actually bug
> reports, but requests for help. Looking at the bug report form, there is
> a request to review the bug reporting guidelines, but I thought it might
> help to put a brief bit of info up front. I was thinking of something
> like this:
>
> <p>In particular, please re-read the <a
> href="/docs/current/static/'>documentation</a> to verify that what you
> are trying is possible. If the documentation is not clear, please report
> that, too; it is a documentation bug. If a program does something
> different from what the documentation says, that is also a bug.</p>
>
> <p>Poor performance is not necessarily a bug. Read the documentation or
> ask on one of the <a href="/community/lists/">mailing lists</a> for help
> in tuning your applications. Failing to comply to the SQL standard is
> not necessarily a bug either, unless compliance for the specific feature
> is explicitly claimed.</p>
>
> <p>Before you continue, check on the <a href="/docs/faqs.TODO.html">TODO
> list</a> and in the <a href="/docs/faq/">FAQ</a> to see if your bug is
> already known. If you cannot decode the information on the TODO list,
> report your problem so we can clarify the TODO list.</p>
>
> Granted, there will always be bug reports which really aren't, but
> perhaps this might cut down on the number by helping those who might be
> better served using information we already have available.
>
> What do you think?
Seems like a good idea. Something like this?
http://magnus-master.pgadmin.org/support/submitbug
//Magnus
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