Re: BUG #16341: Installation with EnterpriseDB Community installer in NT AUTHORITY\SYSTEM context not possible

Hi Sandeep,

thank you very much. This installer works now. It also works with my usual
input parameters for the installer. I attached the installation log file.

Can you estimate when you release the updated version?

Thank you for resolving this issue.

Kind regards

Am Mo., 20. Apr. 2020 um 11:10 Uhr schrieb Sandeep Thakkar <
sandeep(dot)thakkar(at)enterprisedb(dot)com>:

> Hi Bert,
>
> We have generated a "test" installer with the fix for v11 and uploaded it
> here
> <https://drive.google.com/file/d/1XTQo9C3ZEwQ7KuwOXmwBhC3FE77-chAP/view>.
> Could you please verify if it fixes the issue? If it does, then we would
> release an update for all affected versions. Thank you.
>
>
> On Wed, Apr 15, 2020 at 8:35 PM Bert Brezel <pg(dot)dba(dot)iit(dot)team(at)gmail(dot)com>
> wrote:
>
>> Hi Fahar, hi Sandeep
>>
>> thank you for investigating.
>>
>> As mentioned earlier, the installation works with a domain account. The
>> domain account is also member of the local administrator group of the
>> server where I get the error message.
>>
>> I get the error I reported if I try to start the installer in NT
>> AUTHORITY\SYSTEM security context. I get this context by using psexec.exe.
>>
>> The last installer I know of that worked for me was 9.6.12.
>>
>> Kind regards
>>
>> Am Sa., 11. Apr. 2020 um 07:12 Uhr schrieb Sandeep Thakkar <
>> sandeep(dot)thakkar(at)enterprisedb(dot)com>:
>>
>>> Fahar, Bert,
>>>
>>> It's reproducible at my end. I'll investigate and get back to you.
>>>
>>> On Fri, Apr 10, 2020 at 6:58 PM Fahar Abbas <
>>> fahar(dot)abbas(at)enterprisedb(dot)com> wrote:
>>>
>>>> Hi Bert,
>>>>
>>>> I am not able to reproduce the issue on normal users while I am only
>>>> getting an error message while I run installer on Domain control Admin
>>>> Account.
>>>>
>>>> Please find the issue on snapshot.
>>>>
>>>> Is this the same problem you are facing?
>>>>
>>>> On Mon, Apr 6, 2020 at 7:11 PM Bert Brezel <pg(dot)dba(dot)iit(dot)team(at)gmail(dot)com>
>>>> wrote:
>>>>
>>>>> Hi, thank you for your reply. I answered below your comments.
>>>>>
>>>>> On Fri, Apr 3, 2020 at 7:47 PM PG Bug reporting form <
>>>>> noreply(at)postgresql(dot)org> wrote:
>>>>>
>>>>>> The following bug has been logged on the website:
>>>>>>
>>>>>> Bug reference: 16341
>>>>>> Logged by: Enrico La Torre
>>>>>> Email address: pg(dot)dba(dot)iit(dot)team(at)gmail(dot)com
>>>>>> PostgreSQL version: 9.6.17
>>>>>> Operating system: Windows Server 2016
>>>>>> Description:
>>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> it could be that the same bug was reported in
>>>>>>
>>>>>> https://www.postgresql.org/message-id/16001-fa33ba75a039fc7d%40postgresql.org
>>>>>> , but nobody answered until today.
>>>>>>
>>>>>> It is impossible for me to install PostgreSQL 9.6.17 with the
>>>>>> EnterpriseDB
>>>>>> installer (free Community Edition) on Windows Server 2016 in the
>>>>>> security
>>>>>> context of NT AUTHORITY\SYSTEM.
>>>>>
>>>>>
>>>>> Can you elaborate this please?
>>>>>
>>>>> I use psexec.exe from the Sysinternals Suite
>>>>> <https://docs.microsoft.com/de-de/sysinternals/downloads/sysinternals-suite> to
>>>>> get a PowerShell cmd shell in NT AUTHORITY\SYSTEM context. whoami returns
>>>>> 'nt authority\system'.
>>>>> If I then start the installer with
>>>>> '.\postgresql-9.6.17-1-windows-x64.exe' the interactive installer starts
>>>>> and returns the given error message. To be precise, only the logo of
>>>>> EnterpriseDB is shown and then the error message appears.
>>>>> Usually we call the installer in the unattended mode in our scripts
>>>>> but it even fails in the interactive mode now. So I ruled out any error
>>>>> with the argument list of the installer call.
>>>>>
>>>>>
>>>>>> If I start the installer with a regular
>>>>>> domain admin account, which is also local administrator, the installer
>>>>>> starts.
>>>>>>
>>>>>> OK
>>>>>
>>>>>
>>>>>> I receive the error message:
>>>>>> "Error running icacls
>>>>>> "C:\Windows\Temp/postgresql_installer_ca555e4059" /T
>>>>>> /Q /grant "<DOMAIN>/<COMPUTERNAME>$:(OI)(CI)F":
>>>>>> C:\Windows\Temp/postgresql_installer_ca555e4059\*: Access is denied"
>>>>>>
>>>>>> I disclaimed The log file of the installer
>>>>>> 'C:\Windows\Temp\install-postgresql.log' is never written.
>>>>>>
>>>>>> There must be files starting with bitrock*
>>>>>
>>>>> The file 'C:\Windows\Temp\bitrock_installer.log' shows (I also
>>>>> attached the file to this mail):
>>>>>
>>>>> Log started 04/06/2020 at 15:51:53
>>>>> Preferred installation mode : qt
>>>>> Trying to init installer in mode qt
>>>>> Mode qt successfully initialized
>>>>> Executing icacls "C:\Windows\Temp/postgresql_installer_f37cf0f7f1"
>>>>> /inheritance:r
>>>>> Script exit code: 0
>>>>>
>>>>> Script output:
>>>>> processed file: C:\Windows\Temp/postgresql_installer_f37cf0f7f1
>>>>> Successfully processed 1 files; Failed processing 0 files
>>>>>
>>>>> Script stderr:
>>>>>
>>>>>
>>>>> Executing icacls "C:\Windows\Temp/postgresql_installer_f37cf0f7f1" /T
>>>>> /Q /grant "ALDI-199\911-092STL01$:(OI)(CI)F"
>>>>> Script exit code: 5
>>>>>
>>>>> Script output:
>>>>> Successfully processed 1 files; Failed processing 1 files
>>>>>
>>>>> Script stderr:
>>>>> C:\Windows\Temp/postgresql_installer_f37cf0f7f1\*: Access is denied.
>>>>>
>>>>> Error running icacls "C:\Windows\Temp/postgresql_installer_f37cf0f7f1"
>>>>> /T /Q /grant "ALDI-199\911-092STL01$:(OI)(CI)F":
>>>>> C:\Windows\Temp/postgresql_installer_f37cf0f7f1\*: Access is denied.
>>>>> Cannot delete file C:/Windows/Temp/postgresql_installer_f37cf0f7f1
>>>>> Exiting with code 1
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> SYSTEM has FULL CONTROL for 'C:\Windows\Temp'. Created directories in
>>>>>> this
>>>>>> directory by SYSTEM inherit FULL CONTROL from the parent. But if I
>>>>>> check the
>>>>>> temporary directory '.\postgresql_installer_ca555e4059' I see that the
>>>>>> inheritance is disabled for this particular directory. Only the
>>>>>> principal
>>>>>> named <DOMAIN>/<COMPUTERNAME>$ has FULL CONTROL not SYSTEM.
>>>>>>
>>>>>> Sure, once I receive the logs I may ask you to get the ACLs for some
>>>>> directories which will give us more clues.
>>>>>
>>>>>
>>>>>> The same issue is also true for PostgreSQL 12.2. The last time this
>>>>>> procedure worked that I know is with the installer for PostgreSQL
>>>>>> 9.6.12.
>>>>>>
>>>>>> Kind regards
>>>>>>
>>>>>>
>>>>>
>>>>> Am Mo., 6. Apr. 2020 um 14:27 Uhr schrieb Sandeep Thakkar <
>>>>> sandeep(dot)thakkar(at)enterprisedb(dot)com>:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Fri, Apr 3, 2020 at 7:47 PM PG Bug reporting form <
>>>>>> noreply(at)postgresql(dot)org> wrote:
>>>>>>
>>>>>>> The following bug has been logged on the website:
>>>>>>>
>>>>>>> Bug reference: 16341
>>>>>>> Logged by: Enrico La Torre
>>>>>>> Email address: pg(dot)dba(dot)iit(dot)team(at)gmail(dot)com
>>>>>>> PostgreSQL version: 9.6.17
>>>>>>> Operating system: Windows Server 2016
>>>>>>> Description:
>>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> it could be that the same bug was reported in
>>>>>>>
>>>>>>> https://www.postgresql.org/message-id/16001-fa33ba75a039fc7d%40postgresql.org
>>>>>>> , but nobody answered until today.
>>>>>>>
>>>>>>> It is impossible for me to install PostgreSQL 9.6.17 with the
>>>>>>> EnterpriseDB
>>>>>>> installer (free Community Edition) on Windows Server 2016 in the
>>>>>>> security
>>>>>>> context of NT AUTHORITY\SYSTEM.
>>>>>>
>>>>>>
>>>>>> Can you elaborate this please?
>>>>>>
>>>>>>
>>>>>>> If I start the installer with a regular
>>>>>>> domain admin account, which is also local administrator, the
>>>>>>> installer
>>>>>>> starts.
>>>>>>>
>>>>>>> OK
>>>>>>
>>>>>>
>>>>>>> I receive the error message:
>>>>>>> "Error running icacls
>>>>>>> "C:\Windows\Temp/postgresql_installer_ca555e4059" /T
>>>>>>> /Q /grant "<DOMAIN>/<COMPUTERNAME>$:(OI)(CI)F":
>>>>>>> C:\Windows\Temp/postgresql_installer_ca555e4059\*: Access is denied"
>>>>>>>
>>>>>>> I disclaimed The log file of the installer
>>>>>>> 'C:\Windows\Temp\install-postgresql.log' is never written.
>>>>>>>
>>>>>>> There must be files starting with bitrock*
>>>>>>
>>>>>>
>>>>>>> SYSTEM has FULL CONTROL for 'C:\Windows\Temp'. Created directories
>>>>>>> in this
>>>>>>> directory by SYSTEM inherit FULL CONTROL from the parent. But if I
>>>>>>> check the
>>>>>>> temporary directory '.\postgresql_installer_ca555e4059' I see that
>>>>>>> the
>>>>>>> inheritance is disabled for this particular directory. Only the
>>>>>>> principal
>>>>>>> named <DOMAIN>/<COMPUTERNAME>$ has FULL CONTROL not SYSTEM.
>>>>>>>
>>>>>>> Sure, once I receive the logs I may ask you to get the ACLs for some
>>>>>> directories which will give us more clues.
>>>>>>
>>>>>>
>>>>>>> The same issue is also true for PostgreSQL 12.2. The last time this
>>>>>>> procedure worked that I know is with the installer for PostgreSQL
>>>>>>> 9.6.12.
>>>>>>>
>>>>>>> Kind regards
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> Sandeep Thakkar
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>> --
>>>> Fahar Abbas
>>>> QMG
>>>> EnterpriseDB Corporation
>>>> Phone Office: +92-51-835-8874
>>>> Phone Direct: +92-51-8466803
>>>> Mobile: +92-333-5409707
>>>> Skype ID: *live:fahar.abbas*
>>>> Website: www.enterprisedb.com
>>>>
>>>
>>>
>>> --
>>> Sandeep Thakkar
>>>
>>>
>>>
>
> --
> Sandeep Thakkar
>
>
>